Audi actions

If the Audi isn't displaying data correctly e.g. charge status it’s likely that one or more required actions haven’t been completed.

Audi vehicles often require a significant amount of linking actions to enable full EV functionality. This guide outlines everything that needs to be done. If the consumer is missing data or features, walk through each task below to ensure nothing has been forgotten.

Action 1 - Link your car to the myAudi App for vehicle communication

To access information from your vehicle, it needs to be connected to the myAudi app. Follow these steps to link your vehicle:

Navigate to the myAudi app's root menu and choose "Complete setup" to establish the connection. This will enable seamless access to your vehicle's data.

Action 2 - Update vehicle software package to 3669 for vehicle location

To access your vehicle's location remotely, it's essential to have software package 3669 installed in your vehicle. This update requires the expertise of an Audi service retailer to ensure proper installation and functionality. Reach out to your nearest Audi service retailer to schedule the update and enjoy the benefits of remote vehicle location tracking.

Action 3 - Enable the Car finder Connect Service for vehicle location

For remote access to your vehicle's location, it's necessary to enable the Car finder Connect Service. Follow these steps to activate it:

From your car's infotainment system:
1. navigate to Settings - Privacy - Online services section;
2. enable "Use vehicle position" and "Share vehicle position" settings.
On myaudi.com website:
1. log in and proceed to "Features" (or "Functions");
2. proceed to "Function overview" and then "Remote & Control" section;
3. ensure "Car finder" (or "Park position") is enabled and "Share GPS position" setting below it should be enabled too.

Action 4 - Enable the Remote Charging Connect Service for battery status

To remotely access your vehicle's battery status, it's necessary to have the Remote Charging Connect Service enabled. Follow these steps to activate the service:

From your vehicle's infotainment system, navigate to Settings
Select Privacy
Choose Remote Charging

Action 5 - Enable the Automation Connect Service for battery status

To access your vehicle's battery status remotely, it's necessary to have the Automation Connect Service enabled. Follow these steps to activate the service:

From your vehicle's infotainment system, navigate to Settings
Select Privacy
Choose Automation

Action 6 - Linking your car to your myAudi account for vehicle communication

To access information from your vehicle, it's necessary to link your myAudi account via the vehicle's infotainment system. Follow these steps to establish the connection:

Access your vehicle's infotainment system
Initiate the process to link your myAudi account

If you are having trouble connecting your myAudi account, you may have to contact your local Audi centre.

To communicate with the vehicle, a subscription to the Audi connect remote & control package is required. This may be different from the packages you have today. You can subscribe to Audi connect remote & control directly from the myAudi app on Android or iOS.

You can also enable this directly in your car's infotainment system.

To locate your vehicle, it's essential to enable the sharing of GPS positioning. Follow these steps to enable the feature:

Access your vehicle's infotainment system
Find the Share GPS position setting
Toggle the setting to enable GPS position sharing

Action 9 Enable access to personal data in your vehicle for vehicle communication

To remotely access your vehicle's odometer, read battery status, and send charging commands, it's necessary to grant access to personal data. Follow these steps to enable access:

Access your vehicle's infotainment system
Locate the access to personal data setting
Toggle the setting to grant access to personal data

Action 10 Accept the Audi terms and conditions for communication with your device

To access your device's telemetry data, accept Audi's terms and conditions through the Audi app:

Open Audi App: Start by launching the Audi app on your mobile device
Sign In: Sign in to your Audi account if you haven't already
Accept Terms and Conditions: Within the app, locate and follow the instructions to accept Audi's terms and conditions

Action 11 Charge the 12V battery for vehicle communication

To enable communication with your vehicle, you must recharge the 12V battery. Here's how to do it:

Switch on the ignition OR
Connect the vehicle to a power source

Action 12 Deactivate Privacy mode in vehicle for vehicle communication

To enable communication with your vehicle, follow these steps to deactivate "Privacy Mode" through the vehicle's infotainment system:

Access Infotainment System: Open your vehicle's infotainment system.
Go to Settings: Navigate to the "Settings" menu.
Select Privacy: Choose the "Privacy" option.
Disable "Privacy Mode": Locate and turn off "Privacy Mode."

Action 13 Become a "Key User" to enable vehicle communication

Becoming a key user enables access to advanced Audi Connect services, allowing you to:

Monitor your vehicle's range and charge level remotely
View your vehicle's parked location

Follow these steps to become a key user:

Locate your Vehicle Code:
1. Find your Audi Connect Activation card or your vehicle key
2. Remove the sticker or opaque safety film to reveal the 10-digit Vehicle Code
In your vehicle, access the infotainment system:
1. Navigate to "User" then “User Management”
Set yourself as the main user:
1. Enter your myAudi email address
2. Input the 10-digit Vehicle Code you uncovered in step 1
Wait for confirmation:
1. The system will notify you that the key user has been set successfully

Action 14 Link your car to the myAudi App for vehicle communication